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Manufacturer information: the guidance below is attributed to Medicube. It does not establish this store as an official or authorized retailer or provide an authenticity verification service. This store’s purchase and return terms are on Shipping & Returns.

Guide to Identifying Fraudulent Websites
and Counterfeit Products

Medicube reports fraudulent websites and unauthorized sales channels impersonating its brand and official website.
Medicube states that it takes action against sellers of counterfeit and imitation products.
However, to prevent potential damages, please review the following precautions and exercise extra caution when purchasing products.

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Guide to Purchasing Authentic Products

Verify Authorized Sellers

Make sure the domain address exactly matches Medicube’s official domain (https://medicube.us). This site is Medicube’s official online store.
Please purchase products only through the official online store or authorized retailers.

Risks of Counterfeit Products

Counterfeit products may look very similar to genuine products in terms of packaging, logos, and product names. However, they may not meet the required quality and safety standards and may therefore pose potential risks.
Products distributed through channels other than the manufacturer’s official sales channels may carry quality and safety risks. To ensure product authenticity and quality, the manufacturer recommends purchasing our products only through Medicube’s official online stores or manufacturer-authorized retailers.
Please note that the manufacturer states that it is not responsible for any consumer damages or issues resulting from the purchase or use of counterfeit or unauthorized products.
Products purchased through channels other than Medicube’s official online stores or manufacturer-authorized retailers are not covered by the manufacturer’s quality warranty and are not eligible for exchange or refund.
counterfeit example image counterfeit example image

How to Verify Authenticity

You can verify the authenticity of your product through the QR code printed on the product's inner box.
PC CASE 1
  • STEP 1Scan the QR code on the authenticity label.
  • STEP 2After scanning the QR code, please make sure that you are directed to the official authenticity verification page at medicubeverify.com.

Manufacturer Actions Against Counterfeit Products and Fraudulent Websites

To prevent customer harm, Medicube states that it continuously keeps track of websites, advertisements, and social media accounts that impersonate its brand and official online store. When fraudulent websites are identified, the manufacturer takes actions including requesting website takedowns, suspending advertising and payment processing, and pursuing legal measures. If you encounter a website or seller suspected of selling counterfeit products, please report it through this store’s Customer Support or official inquiry channel.
Report to Customer Support
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