Shopping questions
How can I contact the store?
Email support@qelnuviro.shop or call 614-661-5361. Support availability is Weekdays 9 AM to 5 PM (America/Chicago).
Who pays return shipping?
We provide prepaid return shipping for all approved returns.
Can I return an item?
Eligible items may be returned 30 days after delivery. Review the Refund Policy for all conditions before sending a return.
How long does a refund take?
Approved refunds are processed according to the Refund Policy. The stated processing time is 10 days.
When will my order arrive?
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing.
How is the order fulfilled?
No third-party fulfillment partner
How can I track an order?
When tracking is available, the tracking details are sent to the email used at checkout after dispatch.
Contact information
| Store | Medicube |
|---|---|
| Legal operator | Janeville |
| Business address | 2650 E Huntsville Rd, Fayetteville, Arkansas, 72701, United States |
| support@qelnuviro.shop | |
| Phone | 614-661-5361 |
| Support hours | Weekdays 9 AM to 5 PM (America/Chicago) |